Privacy Policy

Canalier Corporation(Living Fish Studio) (the "Company") is committed to protecting your privacy. This Privacy Policy (the "Policy") explains how we collect, use, and safeguard your information when you use our website and software products (the "Services").

1. Information We Collect

We collect information you provide directly to us:

• Purchase Information: Email address, name (as provided during checkout), and payment transaction ID when you purchase a license
• Contact Information: Name, email address, and message content when you contact us through our contact form
• Subscription Information: Email address when you subscribe for product update notifications

2. How We Use Your Information

We use the information we collect to:

• Deliver your license key and license file via email
• Provide customer support and respond to inquiries
• Send product update notifications (if you subscribed)
• Improve our products and services

3. Information Sharing

We do not sell, rent, or otherwise transfer your personal information to third parties, except in the following cases:

• Payment Processing: We use Stripe to process payments. Your payment information is handled directly by Stripe and is subject to their privacy policy.
• Email Delivery: We use Resend to send emails. Your email address is shared with them solely for the purpose of delivering our emails to you.
• Legal Requirements: We may disclose information if required by law or to protect our rights.

4. Online Revocation Check

Our software products may perform online revocation checks to verify license validity (please refer to our EULA for details).

Information transmitted during online revocation checks:

• License key
• License file identification information

We endeavor to keep the information transmitted during online revocation checks to a minimum. This information is not used for any purpose other than verifying license validity.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

• Purchase and License Information: We retain this information indefinitely to provide ongoing support and verify license ownership.
• Contact Form Messages: Retained for customer service purposes.
• Deletion Requests: You may request deletion of your data by contacting us through our contact form.

7. Cookies and Tracking

Our website uses Cloudflare Turnstile for bot protection, which may set cookies. We do not use analytics or tracking cookies on our website.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal data
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to withdraw consent for marketing communications

To exercise these rights, please contact us through our contact form.

9. Software Privacy

Our software products operate primarily offline after license activation. The software itself does not collect, transmit, or store any usage data, telemetry, or other user data.

However, if online revocation check functionality is implemented, the information described in Section 4 may be transmitted.

10. International Data Transfers

While we are based in Japan, your information may be processed on servers outside of Japan through the services we use (Stripe, etc.). These service providers maintain appropriate data protection measures.

11. Children's Privacy

Our services are not directed to individuals under 16 years of age. Purchasing a license requires you to be 18 years of age or older, or to have parental consent, in accordance with the payment service's terms of use. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

If you continue to use the Services after changes are made, you are deemed to have agreed to the updated Policy.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us through our contact form.

Contact: https://livingfishstudio.com/contact.html

14. Governing Law

This Policy shall be governed by and construed in accordance with the laws of Japan.